Warranty Policy
Warranty Policy
At URX, our warranty policy is simple and transparent.
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Warranty Duration: Most of our products come with a 1-year warranty covering only manufacturing defects.
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If there's no warranty or a different warranty period, it will be clearly mentioned on the product page.
How It Works
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Video Proof: To claim warranty, you must share a clear video showing the issue.
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Repair First: If your product has a warranty, we’ll first try to repair it after you send it back.
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Replacement If Needed: If it can’t be repaired, we’ll replace it—no questions asked, as long as we have stock.
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Out of Stock? If we’re out of stock or waiting for replacement parts, we’ll let you know. You may need to wait a little while we restock or order parts.
Please Note
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Warranty applies only to manufacturing defects.
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It does not cover damage caused by misuse, modifications, or accidents.
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Products with no warranty mentioned fall under our standard 1-year warranty and repair policy above.
Thanks for understanding! We're here to help, and we stand by our products.
Need more help: support@urx.co.in